Privacy Policy

At Ignitra ("we", "our", "us"), your privacy matters. This Privacy Policy explains how we collect, use, share, and safeguard the personal information you provide when you visit igneitra.com or purchase our products.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, billing and shipping address, email address, and phone number when you place an order or contact support.
• Payment Information: Payment details are handled securely by our payment processor (ClickBank). We do not store full credit card numbers on our servers.
• Technical Information: IP address, browser type and version, device type, operating system, referring website, and pages visited — collected automatically through cookies and similar technologies.
• Communication Records: Records of correspondence with our customer support team.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping products and providing receipts
• Respond to inquiries, customer support requests, and refund processing
• Send order confirmations, shipping updates, and important account notifications
• Improve our website, products, and overall customer experience
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with legal obligations and enforce our terms of service

3. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to recognize your browser, remember your preferences, and analyze how visitors use the site. You can adjust your browser settings to refuse cookies, though some site features may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties only as needed to:

• Process payments (ClickBank, our authorized retailer)
• Ship orders (shipping carriers such as USPS, UPS, FedEx)
• Send transactional emails through our email service providers
• Comply with valid legal requests, court orders, or government requirements

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and limited internal access to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at support@renewproducts.zendesk.com.

7. Children's Privacy

Our website and products are intended for adults aged 18 and older. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:

Email: support@renewproducts.zendesk.com
Phone: +1 (800) 390-6035